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The team

Two people. Same playbook that built our brands — aimed at the shelters saving lives.

We're Jeff and Megan. We spent years building our own e-commerce brands — websites, paid media, lifecycle email, CRM, retention math. We met the rescues, saw the gap, and pointed the entire stack at it. The two people running Bloom are the two people on your call. That isn't marketing copy — it's how the company is structured.

Jeff
Co-founder · product, engineering, growth

Years of building and scaling D2C and e-commerce brands from scratch — the websites, the email flows, the paid media, the analytics stacks that turned them into real businesses. Writes most of Bloom’s code, owns the product roadmap, and runs onboarding personally for every shelter that joins.

Track record
  • Built & scaled multiple e-commerce brands
  • Google, Meta, and TikTok paid-media operator
  • Hands-on technical SEO across millions of pages
  • Built lifecycle email programs from zero
  • Full-stack engineer — ships production code daily
Today at Bloom

Today: writing the platform, running shelter onboarding, designing the AI tooling, and on the call when something breaks.

Megan
Co-founder · shelter partnerships, ops, success

Ran the customer side of our companies for years — customer experience, retention, community, the unsexy operational work that compounds. She’s usually the second voice on every shelter call, and the person who stays closest to your team after launch.

Track record
  • Years of customer experience & retention leadership
  • Direct relationships with hundreds of customers
  • Built brand and community from the ground up
  • Operations, vendor mgmt, day-to-day execution
Today at Bloom

Today: leading shelter partnerships, owning post-launch success, and making sure no founding-cohort shelter ever falls through a crack.

What we don't outsource

The work that touches your shelter is done by us. Not a contractor, not a call center, not a tier-one queue.

Most software companies look big from the outside and feel like a maze when you actually need help. We built the opposite. The founders own the parts that matter and lean on AI — not headcount — for the rest.

Engineering

Every line of platform code is written by a founder.

Onboarding

Founders run every kickoff call — no SDRs, no AEs.

Support

You email a founder. A founder emails you back.

Design & growth

Site builds, SEO, ads, email — done in-house.

How this stays sustainable

Three things that make a two-person team work for animal rescues.

You will always reach a founder

There is no support tier between you and the people who built this. Email, text, call — it routes to one of us. While the platform is small enough that this is even possible, we’re going to keep it that way.

AI is how we stay this small

Bloom is built on a backend that lets two people do the work of a team of twenty. That efficiency is what funds free pricing for shelters and what lets us keep the human side direct — not handed off to a call center.

We earn nothing unless donors choose to tip

Bloom doesn’t bill shelters and doesn’t take a platform fee. We earn only when a donor voluntarily covers processing fees and adds a tip on top. So our incentive is identical to yours: get more donors to give.

The legal entity

Bloom is operated by Bloom One LLC, a Delaware limited liability company.

Bloom One LLC does business as “Bloom” and operates the platform at bloompact.ai. For partnership, processor, or compliance inquiries: [email protected]. For security and risk teams: [email protected].

See our security & trust page for technical detail, or read the origin story for context on why we built this.

Get started

Your shelter. Your growth team. Free, forever. 

20 minutes on a call. If Bloom is a fit, we set your shelter up ourselves this week. If it isn’t, we’ll tell you — and point you somewhere that is.

Have a question first? Email us. We read every message.

bloompact.ai / schedule
Intro call with Jeff & Megan
20 min Google Meet
Walk through your shelter’s current setup
Show you Bloom running live
Map what week 1 looks like if it’s a fit
This Thursday · Apr 23ET